From The Desk Of J. C. Kaelin
July 11, 2011
Dealing safely and securely online with organizations you trust is something important to every one on today's internet. It is regrettable that some of those very organizations that presume to protect the public regarding these matters are themselves organizations of some ill repute. The following is an open letter I sent the Better Business Bureau on April 20th 2011 in response to their bullying tactics and false claims of not having resolved fraudulent customer issues I spent much time with them trying to resolve. In this letter are links to high profile articles by Slate.com, BBB RoundUp.com and BBBTheTruth.com that outline the case for the BBB being, in their own words, "a protection racket", as do a number of other websites. As I state in the message below, "I do indeed believe that the BBB has a mission and a purpose in protecting the public from poor, dishonest or dangerous business practices. It is unfortunate that I find myself, as have so many other people and businesses over many years, of having to protect myself from surprisingly similar treatment at the hands of the BBB". It is therefore a sad but necessary duty I must fulfill to point out the obvious in this case - as the Slate.com article avers, no organization who would accredit white supremicist organizations like Stormfront or terrorist groups like Hamas, let alone give them an A+ and A- rating respectively, is to be trusted in their assertions of an organization's trustworthiness:
To: info@newjersey.bbb.org
Subject: Notice to the Better Business Burea to cease contacting me.
From: MediaOutlet.com
Date: Wed, 20 Apr 2011 20:19:20 -0400
Hello,
To Whom This May Concern:
I hereby direct the Better Business Bureau to cease contacting me
either by mail, email, telephone or by any other form of
communication. I have had very few customer complaints in the past 10
years I have been in business, but those few I do have had are
invariably specious claims from some of the less ingenious and less
genuine statistical sections of society, and it is these that the
Better Business Bureau chooses to avail themselves of to
self-appointedly try to harass, embarrass and annoy me into making an
immoral settlement of bogus claims with and with such questionable
people. After having received between 3 to 5 of these kind of
complaints every year out of the thousands and thousands of business
transactions I have made each year over the past 10 years, I have only
now educated myself in the issue of whether or not the Better Business
Bureau is a "protection racket" as reported on the internet
http://www.google.com/search?q=better+business+bureau+protection+racket&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a
and also at http://www.bbbroundup.com as well as at Slate's "Is the
Better Business Bureau a Protection Racket" at
http://www.slate.com/id/2277100/ and The Truth About The BBB
http://bbbthetruth.com/ etc., etc., etc..
Accordingly, I am hereby informing you that I do not now nor in the
future wish to avail myself of your service, and respectfully direct
you that to cease all forms of correspondence and communication with
me or requests to correspond or communicate with me, now or in the
future with regard to any and all of your agency's claims. Failure to
do so will result in my once again contacting my elected state and
federal representatives regarding the BBB and its practices.
I do indeed believe that the BBB has a mission and a purpose in
protecting the public from poor, dishonest or dangerous business
practices. It is unfortunate that I find myself, as have so many
other people and businesses over many years, of having to protect
myself from surprisingly similar treatment at the hands of the BBB. I
do otherwise wish you well in your just endeavors.
Thank you.
Very Truly Yours,
J. C. Kaelin
MediaOutlet.com
P. O. Box 1432
Bayonne, NJ 07002
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